Shipping policy
Shipping Policy
Thank you for shopping with Olyven.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International Orders: 7–20 business days
Shipping times may vary depending on location, customs processing, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Shipping Delays
Olyven is not responsible for delays caused by shipping carriers, customs, weather conditions, or unforeseen circumstances.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for packages delivered to incorrectly entered addresses.
Lost or Stolen Packages
If your package is lost or marked as delivered but not received, please contact the shipping carrier first. You may also contact us for assistance.
Contact
Email: support@getolyven.com
Website: getolyven.com