Shipping policy

Shipping Policy

Thank you for shopping with Olyven.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time

Estimated delivery times:

  • United States: 5–10 business days
  • International Orders: 7–20 business days

Shipping times may vary depending on location, customs processing, or carrier delays.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Shipping Delays

Olyven is not responsible for delays caused by shipping carriers, customs, weather conditions, or unforeseen circumstances.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for packages delivered to incorrectly entered addresses.

Lost or Stolen Packages

If your package is lost or marked as delivered but not received, please contact the shipping carrier first. You may also contact us for assistance.

Contact

Email: support@getolyven.com
Website: getolyven.com